Privacy policy

Privacy Policy

Last Updated: September 25, 2026

At Noreviana, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our online store.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with Noreviana, we may collect information such as:

Your name
Billing and shipping address
Email address
Phone number
Order and transaction information
Products purchased or viewed
Information you provide when contacting customer support
Device and website usage information, such as IP address, browser type, and pages visited

Payment information is processed through our payment providers. We do not directly store complete credit or debit card numbers on our servers.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Deliver products to you
Send order confirmations and shipping updates
Provide customer support
Respond to questions and requests
Process returns, refunds, and exchanges
Improve our website, products, and services
Detect and prevent fraud, unauthorized activity, or security issues
Comply with applicable legal and regulatory requirements
Send promotional communications when permitted and when you have provided the required consent

We only use personal information for legitimate business purposes related to operating and improving our store and providing services to our customers.

3. Information Sharing

Noreviana does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers that help us operate our business, including:

Shopify and website service providers
Payment processors
Shipping and delivery providers
Order fulfillment providers
Customer service providers
Analytics and technology providers
Fraud prevention and security providers

These providers may receive only the information necessary to perform their services.

We may also disclose information when required by law, legal process, or governmental authority, or when necessary to protect our rights, customers, property, or the security of our services.

4. Payment Information

Payments made through our website are processed by third-party payment providers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Noreviana does not intentionally store complete credit card or debit card numbers on its own systems.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep products in your shopping cart
Remember your preferences
Understand how visitors use our website
Improve website functionality
Analyze website performance
Support marketing and advertising activities where permitted

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some features of our website.

6. Marketing Communications

If you provide consent to receive marketing communications from us, we may send you information about products, promotions, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at support@Noreviana.shop.

We do not sell customer email addresses or other contact information to third parties.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses secure HTTPS connections to help protect information transmitted between your browser and our website.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete transactions
Provide customer support
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal, accounting, and regulatory requirements

When information is no longer reasonably required, it may be securely deleted or anonymized where appropriate.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications
Ask questions about how your information is used

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

Noreviana is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.